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The National Petroleum Authority (NPA) has inaugurated a call centre aimed at enhancing the efficient and prompt handling of customer complaints and inquiries. The new facility, which operates under the Consumer Services Unit of the Corporate Affairs Directorate, features ten agent lines and specialized software portals, including one for a supervisor. Customers can now reach out to the centre to ...

Member of Parliament for North Tongu, Samuel Okudzeto Ablakwa, has strongly criticised Lamens, the company at the centre of the expired rice scandal, describing their actions as “criminal.” Speaking on Joy FM’s Super Morning Show, Mr Ablakwa accused the company of violating Ghana’s Public Health Act, 2012 (Act 851) by re-bagging unwholesome rice without proper labelling or adherence to food ...